Customer Relations Coordinator I
Location: North Charleston South Carolina
Description: Tyco is at the momment seeking for Customer Relations Coordinator I right now, this position will be placed in South Carolina. Further informations about this position opportunity please read the description below. Don't let this opportunity go up in smoke.
With over one million customers in the US and Canada, SimplexGrinnell (a
Tyco
company) is! growing and offering huge opportunities for professional growth, and you can be part of it. We are the leader in fire and life safety support. Our work is vital - we sell, install, and service state-of-the-art fire alarm, sprinkler, suppression, integrated security, sound and healthcare communication systems and services. We are currently seeking a Customer Relations Coordinator for our Charleston, SC office.
The Customer Relations Coordinator will be responsible for both inbound and outbound communications with our service customers that involve establishing, managing or maintaining strategic relationships. Activities may involve responding to escalations, account retention, complaint resolution and general communication. Debrief technicians' information & within 48 hrs of service date, invoice these transactions. Maintain document retention for hard copies of service acknowledgement; work order, and inspection reports. Maintain accurate ACE customer database. Ma! intain confidentiality of customer and employer information at! all times. Help with ordering service parts, answering incoming phone calls, and other duties as directed.
Qualifications
High school diploma or equivalent
Proficiency in Microsoft Office Suite, Outlook and general PC knowledge
Experience in multi-tasking and prioritization a must
Excellent written & verbal communication skills
Must pass pre-employment drug screen and background investigation
Only applicants that possess the minimum qualifications will be considered. SimplexGrinnell offers excellent compensation and benefits program, including educational assistance, employee stock plan and matching 401(k) plan. For more information on SimplexGrinnell, please review our home page at:
www.simplexgrinnell.com
.
SimplexGrinnell is an EEO Employer M/F/D/V
Job
:
Customer Service
Organization
:
SimplexGrinnell
Primary Location
:
United States-South Carolina-North Charleston
Job Posting
:
Jul 8, 2013
Shift
:
Day Job
- .
If you were eligible to this position, please email us your resume, with salary requirements and a resume to Tyco.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Mon, 08 Jul 2013 22:23:23 GMT