Alpega Group is looking for our next Logistic Solution Consultant! If you are interested in driving the implementation of our solutions portfolio for clients as well as being professional and content-based advising and management of the customer regarding logistic processes and sequences in relation to the software solution, this might be your next career opportunity. This is a great opportunity for you, join Alpega, with over 35 years in the business and with over 70.000 clients in Europe.
What do we offer?
- A superb team in an international working environment
- Flexible hybrid working model (work from home / office)
- A non-repetitive work area with the possibility to expand your knowledge every day
- Dynamic business with an agile way of working
- Opportunities to contribute and take responsibility in creating and designing structures, systems and processes
- Open-minded and supportive company culture
In this position you will
- Gather and analyze the existing logistics processes of the customer (requirement gathering and analysis of as-is)
- Document the requirements and processes of the customer applicable to the project implementation (scope and solution definition, to-be)
- Provide customer advice based on our solutions and define together the best suited set-up for maximum improvement (consultancy)
- Measure key performance indicators regarding project delivery, including customer satisfaction/standing with the customer, number of consulting days sold vs delivered, proportion of standard features/prevention of individual customer solutions
- Provide workload estimations for implementation efforts and support our (pre)sales teams with specialist input
- Present and demo TMS products and innovations
- Lead workshops related to the implementation (requirements, progress, testing)
- Train our clients on the use of our applications (on-site or remote)
- Provide input to the Product Owners regarding standard solutions and possible improvements/customizations
- Support the testing and UAT
- Facilitate and accompany go-live, followed up by hyper care
- Hand over to customer support at project closure
We have a match if you have/bring
- Understanding of or affinity with IT and software solutions, even better if also with SaaS and B2B interfaces
- Ability to work collaboratively in a team environment with agile mindset
- Strong communication and presentation skills in both English, French and 1 or 2 other European languages
- Strong people skills and the ability to engage and build trustful relationships with customers
- Understanding of implementation projects/approach
- Experience with logistics / supply chain processes/ transportation logistics (understanding of processes) is a strong plus
Have not heard about the Alpega Group?
Alpega Group is a fast-growing, leading software company offering modular solutions to manage transportation from end-to-end. We support professionals in achieving greener transportation processes, increasing efficiency levels, and improving collaboration with their logistics ecosystem.
Do you want to learn more? https://www.alpegagroup.com/en/careers/
