bout BiteSpeed
Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.
Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.
About the role
“A company is not the plan it makes, but the people it hires” - Vinod Khosla, founder of Sun Microsystems summed it up well.
We are obsessed about talent density at BiteSpeed and this role is about enabling the folks we’ve gotten onboard to become the best version of themselves while also being a support backbone for the entire company :).
We want to be extremely intentional about how we build our people function. We don’t want our people function be merely a ‘value protection’ function as it is in most companies. While we will of course take care of the basics, we want our people function to be deeply value additive to helping each individual in the team do the best work of their lives.
What you’ll do
Tl;dr being an invisible support layer for the entire company as we scale from 20 to 50 people within a year, doing everything we can to help people reach their potential
End-to-end hiring from sourcing across channels to doing interviews across functions, funnelling the best folks to functional leads
Managing onboarding for new team members, everything it takes to make the new folks comfortable & kicked to get started from paperwork to onboarding checklists & even sending some cool BiteSpeed swag to welcome them
Managing employee data & compliances for things like health insurances, salary slips so they don't have to worry about this
Assisting in payroll management & reimbursements, basically getting everyone paid on time (we tried the work for free model & didn’t quite work out)
Overseeing all people operations - from picking the right gifts on occasions for the team to planning our quarterly offsites & even managing our inventory (read: Macbooks)
Regular one-on-ones with the team to understand how they’re doing personally & professionally, enabling them to become successful by teaming up with peers & managers
What makes you a good fit
You like the challenge of taking BiteSpeed from total chaos to less chaos as we scale from 20 to 50 employees, with smart processes & diligent execution
You have 2+ years of experience driving the people function at a slightly larger startup (30+ employees)
You’re a people custodian, it’s all about people for you & you get a kick out of creating a workspace with enviable talent density
Salary and Location
Location: Bangalore
Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team
Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.
It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed.
Our Purpose
At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:-
Personal Transformation
Wealth Creation
Winning Together
Our Values
Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:-
Go Above And Beyond
Making Things Happen
Say It Like It Is
Progress Over Perfection
Don’t Take Yourself Seriously, Take Your Work Seriously
Perks & Benefits
Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-
Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us
Work From Home Budget - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered
Quarterly Offsites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)
Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often
Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing
Unlimited Leaves - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion)
Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month
How to apply?
If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on vinayak@bitespeed.co & cc talent@bitespeed.co.
Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!
For any queries feel free to write to talent@bitespeed.co.
