Cash Application – Senior Process Associate - German - Remote Poland [Poland]

 

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us.
Inviting applications for the role of Cash Application – Senior Process Associate - German - Remote Poland

Works with Transition, Training, Ops and Practice to understand contractual commitments, deal books and customer priorities;
Works with Ops leads and customers to design, implement and drive Value Generating [VG] roadmaps;
Responsibilities

• Downloading the bank statement and preparing the daily repartition within the team;
• Ensuring same day application for incoming payments from customers accordingly with the targets agreed with the client;
• Handling of wires, drafts (simple/complex) & cheques payments;
• Handling of the Documentary Research activity;
• Keeping contact with internal departments and the customers;
• Get to know, understand and deliver different customer service processes, as requested by the manager;
• Fulfill seamlessly all the tasks and responsibilities of the given operations process based on the requirement of the Standard Operating Procedures (SOPs);
• Effective and professional verbal and written communication – both with internal and external customers, partners;
• Active participation in the defined training courses and the practical implementation of the new skills in the work processes.

Qualifications
Minimum qualifications

• Very good knowledge of English, min C1 and German C1;
• Communicative level of English.
• Similar work experience is a plus;
• Accounting knowledge – would be a plus;
• Basic Excel, Word, Outlook is a plus;
• Organized personality with attention to details and customer orientation;
• Ability to handle client on one-on-one basis, via e-mails and calls;
• Energetic, self-motivated with ability to work both independently and as part of a team;
• Accurate, logical thinker;
• Communicative and willingness to learn.

Encouraged qualifications

• Personal culture and client management expertise.
• High motivation and ability to learn.
• Ability to work under time pressure.

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobSenior Process Associate

Primary LocationPoland-Krakow

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingMay 16, 2023, 11:15:28 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

 

.